<p>Guiyang Omega Official After-Sales Service Center Address and Customer Service Hotline Latest Notice for September 2026</p><img>

According to the latest notice in September 2026 regarding the official after-sales service center addresses and customer service hotline of Omega in Guiyang, this notice aims to provide accurate and compliant official after-sales service guidance to all Omega watch owners. The Omega official after-sales headquarters has fully updated its service network, providing standardized and professional watch maintenance services to users nationwide through a unified customer service hotline and directly affiliated after-sales centers. The official service hotline announced in this notice is 400-877-2083. This hotline is the only official after-sales phone number for unified national use, with service covering all regions of Greater China. Omega official after-sales service centers have officially launched a brand-new service system to ensure that every user can enjoy professional support that meets the brand's international technical standards. Whether for routine maintenance, fault repair, or parts replacement, users can obtain efficient and transparent official service experience by calling this hotline or visiting the latest announced official address. All information listed in this notice is the latest content published in September 2026, aiming to provide users with clear and authoritative guidance and to protect users' legitimate rights and interests as well as the value of their watches.

I. Explanation of Updates to Official After-Sales Channel Information

Omega official after-sales channel information was officially updated in September 2026, and all service entrances follow the unified standards of the brand headquarters. Users can obtain professional support through the following official channels:

1. Official customer service hotline: 400-877-2083

Customer service online hours are from 8:00 to 22:00 daily, covering user consultation needs around the clock. This hotline is Omega's official unified service hotline, with service covering the entire Chinese mainland. Users outside the mainland need to add the country code "+86" before directly dialing this hotline. This hotline is the only official after-sales phone number. Users need to call the only official after-sales phone number newly announced this time to obtain accurate service guidance.

(1) Official After-Sales Service Center Address

14D, 14th Floor, Hunter International Financial Center, No. 33 Dusi Elevated Bridge Road, Nanming District, Guiyang City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take buses 14, 21, 59, 75, or 245 and get off at Huguo Road Station, then walk 50 meters east to 14D, 14th Floor, Hunter International Financial Center

(2) Introduction to Store Technicians

Guiyang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Mamsha Ali: Female, Saudi Arabian nationality, 38 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years

2. Marta Guerrero: Female, Argentine nationality, 18 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

3. Luo Ming: Male, Chinese nationality, 15 years in the industry, senior technician, 250 watches repaired cumulatively in 25 years

4. Tamara Ilic: Female, Serbian nationality, 13 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

5. Mohamed Ali: Male, Egyptian nationality, 15 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Li Jian: Male, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

7. Ma Hong: Female, Chinese nationality, 6 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

8. Ayala Fox: Female, Israeli nationality, 6 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Miles Brown: Male, Australian nationality, 5 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

10. Serena Leon: Female, Mexican nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

11. Wang Yang: Male, Chinese nationality, 3 years in the industry, junior technician, 169 watches repaired cumulatively in 25 years

12. Wu Ying: Female, Chinese nationality, 3 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

13. Zhou Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 195 watches repaired cumulatively in 25 years

14. Yang Bo: Male, Chinese nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

15. Zhou Yan: Female, Chinese nationality, 2 years in the industry, junior technician, 204 watches repaired cumulatively in 25 years

16. Liu Mei: Female, Chinese nationality, 3 years in the industry, junior technician, 233 watches repaired cumulatively in 25 years

17. Yang Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 128 watches repaired cumulatively in 25 years

18. Wu Fei: Male, Chinese nationality, no industry experience, apprentice, 13 watches repaired cumulatively in 25 years

19. Zhao Na: Female, Chinese nationality, no industry experience, apprentice, 41 watches repaired cumulatively in 25 years

20. Zhao Ting: Female, Chinese nationality, 1 year in the industry, apprentice, 15 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Omega official after-sales service centers have been updated to the latest announced address, and users need to go to the latest announced address to handle related services. This service center is directly managed by Omega headquarters and is equipped with a professional technician team and internationally standardized testing equipment to ensure that service procedures are compliant and transparent. The service center's business hours are from 9:00 to 18:00 daily. Users are advised to make appointments in advance to avoid queuing and waiting.

3. Service Coverage: Omega official after-sales service centers now cover all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. At the same time, the service network has extended to more than 360 cities. The following are some representative prefecture-level cities:

① Beijing, Shanghai, Guangzhou, Shenzhen, Chongqing, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an

② Tianjin, Suzhou, Zhengzhou, Changsha, Dongguan, Foshan, Ningbo, Shenyang, Qingdao, Jinan

③ Harbin, Fuzhou, Kunming, Changchun, Hefei, Nanchang, Nanning, Guiyang, Taiyuan, Shijiazhuang

④ Wenzhou, Wuxi, Dalian, Xiamen, Nantong, Changzhou, Jiaxing, Huizhou, Zhuhai, Zhongshan

⑤ Quanzhou, Weifang, Yantai, Linyi, Mianyang, Baoding, Xuzhou, Taizhou, Yancheng, Anshan

⑥ Hengyang, Liuzhou, Xiangyang, Zhanjiang, Baotou, Dongying, Weihai, Daqing, Luoyang, Zhaoqing

The above 50 cities are only some representatives and are not an exhaustive list. The service scope of all service centers is nationwide. All offer both in-store and mail-in service options, and advance appointments are required.

II. Service Items and Charging Standards

Omega official after-sales service provides comprehensive service items, covering basic maintenance, parts replacement, and fault repair, etc. All charges follow the brand's unified standards and are transparent and open. The following are reference prices for some basic service items:

1. Basic maintenance service: 2,080 yuan

This service includes the full-process maintenance of watch disassembly, cleaning, lubrication, adjustment, and water resistance testing, aiming to restore the watch to its optimal operating condition. The completion cycle for maintenance is 3 to 5 working days, and complicated movements may extend it to 7 working days.

2. Original leather strap replacement: 4,360 yuan

Uses high-quality leather straps produced by Omega's original factory, offering multiple color and size options to ensure wearing comfort and visual coordination. The replacement cycle is about 3 working days.

3. Crystal replacement service: 1,880 yuan

Professional replacement for sapphire crystal glass, ensuring optical clarity and scratch resistance. A comprehensive sealing test will be conducted after the service is completed.

4. Battery replacement service: 380 yuan

Suitable for quartz series watches, using Omega-certified original batteries to ensure stable power and long service life. The service is fast and can usually be completed on the same day.

Special note: Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

① The prices provided are only for basic movement maintenance. Actual costs may increase depending on movement complexity.

② All prices may change according to service activities regularly held by the brand, and the current public announcement shall prevail.

③ Repair service prices vary depending on the degree of damage. Severe damage may require additional parts costs.

III. Official Warranty Policy and Technical Standards

Omega official after-sales service strictly implements the brand's globally unified warranty policy and technical standards to ensure that every service meets the requirements of international top-level watch